Select to expand quoteDriks said..
What ever! Just wanted to give feedback. All the stuff i used was already the newest. Crack is a Crack and it broke finally. I never had any accidents or contacts before. And on Homepage they say no broken fuse at all yet. And I gave them the info. So it's simply not correct to say so. I also used one of the new frontwings fluid xxlt. It was always loose after half an hour of the session. This sucks. And the wing was V3. Bought it in November 2022. No warranty and the recommendation 3 to 4 psi only. And to change fuse every year like leash in surfing. Think what u want.
Seriously dude, do you want to crowdfund the 69 euros to buy a new fuse: www.gong-galaxy.com/en/product/gong-foil-allvator-v2-fuselage-surf-sup/
Last time I checked, **** happens, just be glad its not a high cost outlay to replace.
Select to expand quoteDriks said..
I once got an mob2 taste. It Weighs 11.5 kg where gong said around 8.6. Wtttttf! They never gave me an answer as I asked about that.
Note that you should add the pad, the weight are given +/-5%
So if the board is listed at 8.6kg, it can be between 8.2 and 9kg naked, so 8.8kg and 9.6kg with pad.
If your board is out of this range, just contact the support and tell them clearly (not just venting an angry rant) what solution you want: a return+refund, or a rebate (often 15% for moderate overweights). They offer both solutions (the first is mandatory anyways for online French businesses, so you not having chosen this solution make me think you do not tell the whole story), I (and others) took advantage of both in my (long) history of buying Gong gear.
Note that they are open to discuss weights, even publicly on the forum, for instance yesterday: www.gong-galaxy.com/forum/viewtopic.php?f=68&t=15670&p=172889#p172886
Note that I was in contact with technical support all the time. With overweight of the board, broken fuse, exploted wing. Note it wasn't just 9.6 it was 11.5 at all. Note that I already wrote this here. Note that I don't vent but just tell others about bad stuff and bad support.
What should the forum do now in ur opinion? I was in contact with the support and they denied any warranty possibility at least. Nothing more to say. And honestly... Have u thought about that it is not just a broken fuse... I also lost the frontwing in deeper water. So U can be gongfan and I am silent now. Already switched to other brands.
Select to expand quoteFishdude said..Driks said..
Bad experience here. Broken fuselage. No contact with anything. Happened in full speed suddenly. Lost the foil. On the web page they say no broken fuse ever. Not true.
Also last 7.5 superpower V3 explode after 6 month. It was bagged out really quick. Gong said no warranty because I just can pump it up 3 to 4 psi. What a joke. Rediculous!!! Weak material.
FWIW the photo seems to show two tones, which usually means the darker tone (from oxidation) is from a previous crack which can easily go unnoticed.
No oxidation.
A winger i know broke his Gong fuselage too...the same grey stuff was showing.
These latest fuses are not solid alu like the first ones,they are hollow and filled with i dunno what.
Any manufacturing fault in the alu shell and it fails.
IMHO have to redesign the whole thing so it is slimmer and solid alu,like a takuma for example.
The silliness with the inflation pressures is pathethic.They had a few wings pop in the early days and in typical Paranoid Patrice fashion they came out with this BS about "tapping" the wing being more reliable than a pump manometer,cuz we are all born with perfect pitch you know?.So no pressures printed on my Neutra v2.
And saying that the correct inflation press is 3-4psi?...please.
I thought they had put these attitudes well in the past.Duh.
Select to expand quoteDriks said..
Note that I was in contact with technical support all the time. With overweight of the board, broken fuse, exploted wing. Note it wasn't just 9.6 it was 11.5 at all. Note that I already wrote this here. Note that I don't vent but just tell others about bad stuff and bad support.
What should the forum do now in ur opinion? I was in contact with the support and they denied any warranty possibility at least. Nothing more to say. And honestly... Have u thought about that it is not just a broken fuse... I also lost the frontwing in deeper water. So U can be gongfan and I am silent now. Already switched to other brands.
Personally I appreciate your info. The titanium fuselage never made much sense to me before your post. I like to know of any potential problem with my gear which can be something to keep an eye on. I agree with that the 3 - 4 psi thing does sound ridiculous. It's hard to believe that someone would even say that.
As far as the front wing attachment screws coming loose. I believe it's because a lot of wings screw hole were not counter sunk enough, and some not lining up 100%.. I've been on Gong foils 3-4 years and I got in the practice of counter sinking every wing and stab I got to make the screws seat 100% flush. This also insured the head of the screw seated close to perfectly so the entire screw head was in contact with the wing. (I also sand every wing I get, OCD built into me from work aircraft overhaul. Where screw heads sticking up would not pass inspection ) Screws are are just basically springs, the counter sunk screw head needs to be seated good to keep the tension. If it's off to the side or its sticking out above the wing, then only a small part of the head is in contact with the wing. Which may explain the problem but not excuse it. It does looks like the newer stuff is drilled much better then before, but yeah it was/is not ideal.
Sorry I have to write again...
@colas
I wrote them the problem with the board weight. And they simply did answer. So they offered me nothing. How should I know what options I got? I thought it's normal with gong boards then. It was an fsp2. What u think is the REST of the story? Later I switched to an full Wingboard (other brand ofc).
Cheers
If Gong was smart they would have made the new generation of foil wings have an integral fuselage like most other brands have gone to. It would leverage their excellent mast fitting while solving most of the issues in their current lineup.
Select to expand quoteDriks said..
Note that I was in contact with technical support all the time. With overweight of the board, broken fuse, exploted wing.
Note that I was answering only on the weight of the board issue, as this is an well-defined, clear cut issue happening on reception of the board, and thus clearly covered by warranty/consumer protection. And I was writing for the others that may find themselves in this case, I guessed it was past history for you.
I did not say anything about your fuz issue, as this is a more complex issue, similar to boards breaking in half. construction flaw or normal use? I don't have the whole picture.
OK than. Good to know that normally the offer something. They didn't respond to my mail there. I leave it in the past. Didn't hold the mob any longer.
Select to expand quoteGrantmac said..
If Gong was smart they would have made the new generation of foil wings have an integral fuselage like most other brands have gone to. It would leverage their excellent mast fitting while solving most of the issues in their current lineup.
I was wondering the same thing. Mast-fuse connection is solid, why keep the other flimsy one which people complain regularely? Now that they brought whole new line of foils it would have been really easy to just made them with fuselage already connected. If the alufuse alone is 69e, making this would have not had been more expensive than that and it would have made significant improvement to whole setup.
Patrice must have thought for this and maybe he has his reasons. I just can't figure what they are. Yes sure the foil will fit to smaller space if fuse is detachable but that is not that big difference compared to size of board etc. And gains for rigid setup without need to worry about tolerances with another joint, making threads, screwing etc.. Anybody have a clue what those reasons could be?
Select to expand quoteDriks said..
Note that I was in contact with technical support all the time. With overweight of the board, broken fuse, exploted wing. Note it wasn't just 9.6 it was 11.5 at all. Note that I already wrote this here. Note that I don't vent but just tell others about bad stuff and bad support.
What should the forum do now in ur opinion? I was in contact with the support and they denied any warranty possibility at least. Nothing more to say. And honestly... Have u thought about that it is not just a broken fuse... I also lost the frontwing in deeper water. So U can be gongfan and I am silent now. Already switched to other brands.
Apologies man, my earlier post on the fuse low cost wasn't an intent to silence you 
I'd be pretty annoyed as well if I lost my front wing with a breakage on what should be the strongest part of the product.
I rode gong for a long time and give them massive credit for enabling me to get into this sport and progress really well at a relatively low cost. I too have switched brands, mainly just to try different feels.
I think their technical support team does a reasonable job, they are only a year or two at this (where they would need a technical support team) so its all learnings, for them and for us.
Select to expand quoteGrantmac said..
If Gong was smart they would have made the new generation of foil wings have an integral fuselage like most other brands have gone to.
Fusing the fuse to the mast is great from a mechanical point of view, but it can get you when you're traveling. There are good reasons to travel with your foil and wings, but without a board, and to rent or buy a board locally. We just did that for a 3-month trip to Oz, and would likely do the same thing for other trips. If you're not bringing a board, the mast-fuse combo won't fit into a regular sized bag, you you're looking at oversize charges from most airlines.Select to expand quoteUisceBeatha said..
Seriously dude, do you want to crowdfund the 69 euros to buy a new fuse: ..
Last time I checked, **** happens, just be glad its not a high cost outlay to replace.
Could not possibly disagree more. I really appreciate reports of problems, and how tech support responded. I had three broken fuses with another "starter" brand. Equipment failures like that are somewhere between extremely annoying to very dangerous, depending on circumstances. If **** happens because of poor engineering, the brand will be left behind (the brand I used seems to largely have faded away, after once being dominant).
Driks - very sorry for your GONG experience. Can you post more pics of the broken fuse? Thank you
Select to expand quoteWinger12 said..
I was wondering the same thing. Mast-fuse connection is solid, why keep the other flimsy one which people complain regularely?
The benefit of the direct sales model of Gong is that they get tons of direct feedback from the users, via the forum, social networks, and directly by phone/chat.
From what I gather, nearly all of the Gong customers want to be able to take their foil apart, and buy pieces separately to keep the price of a quiver reasonable.
It may not be the same for the customers of more expensive brands with less budget constraints on the size of the vehicle or the price of the foil pieces.
Note that the connection is not flimsy if you follow the instructions, especially about the ordering of which screws to tighten: basically you lock one side of the wing socket onto one side of the fuz prong so that the efforts in action do not tend to unscrew the screws.
Select to expand quotemcrt said..Fishdude said..Driks said..
Bad experience here. Broken fuselage. No contact with anything. Happened in full speed suddenly. Lost the foil. On the web page they say no broken fuse ever. Not true.
Also last 7.5 superpower V3 explode after 6 month. It was bagged out really quick. Gong said no warranty because I just can pump it up 3 to 4 psi. What a joke. Rediculous!!! Weak material.
FWIW the photo seems to show two tones, which usually means the darker tone (from oxidation) is from a previous crack which can easily go unnoticed.
No oxidation.
A winger i know broke his Gong fuselage too...the same grey stuff was showing.
These latest fuses are not solid alu like the first ones,they are hollow and filled with i dunno what.
Any manufacturing fault in the alu shell and it fails.
IMHO have to redesign the whole thing so it is slimmer and solid alu,like a takuma for example.
The silliness with the inflation pressures is pathethic.They had a few wings pop in the early days and in typical Paranoid Patrice fashion they came out with this BS about "tapping" the wing being more reliable than a pump manometer,cuz we are all born with perfect pitch you know?.So no pressures printed on my Neutra v2.
And saying that the correct inflation press is 3-4psi?...please.
I thought they had put these attitudes well in the past.Duh.
I witnessed when guy pumped his new Gong wing to recommend preassure and wing exploded just minutes later. Then he started to pump his second wing and it looked heavy work for me. I asked him to stop.
I have two pumps which gives pretty similar gauge reading. It turned out that his Gong pump gauge showed about 50% less than my pumps.
He was a new to winging and didn't have experience how 7PSI should feel.
The fuse broke directly where the foil is attached. There is just an small bar in front of the Mast conaction hole. I think that is the weakest part at all and gets the most load during pumping. Funny if u look at there advanced fuse (pro).... This bar is much bigger and they also say so. If I would buy gong foils again I would directly buy the titanium. Understandable I am pissed because all of this. Finally they got all this new HA foils. Seems to me that the other brands are more slow in developing. So yes I agree. They should overtink all this. But as Cola said... They gave out another screwing order. Someone who is familiar with mechinal Load must have say something :)
No matter how you tighten it that connection is crap. Loose after 30 minutes.
Would be an easy fix but despite being "responsive" Gong wasn't interested in my feedback.
With the Gong alu fuse, I had to use locktite to avoid screws coming loose. With the titanium they are always snug so far. I don't bother disassemble between days, so it can be connected through multiple sessions, unless I change front foil. Now, I know it could seize theoretically (stainless into to titanium), but so far zero problem. Just treating it the way I used to treat my Armstrong.
I'm sure I'm not alone in saying that I wish gong customers would should shut up about how smart they are buying Gong gear. You ride Gong. Great.
Select to expand quotecolas said..
Note that you should add the pad, the weight are given +/-5%
So if the board is listed at 8.6kg, it can be between 8.2 and 9kg naked, so 8.8kg and 9.6kg with pad.
What do you mean with pad. You mean foot straps or deck pad? Are you saying if they say on their site, the board is 8.6kg is without the deck pad and it should be obviously more since the board go deck pad? Or foot straps?
Select to expand quoteSiksvan said..mcrt said..Fishdude said..Driks said..
Bad experience here. Broken fuselage. No contact with anything. Happened in full speed suddenly. Lost the foil. On the web page they say no broken fuse ever. Not true.
Also last 7.5 superpower V3 explode after 6 month. It was bagged out really quick. Gong said no warranty because I just can pump it up 3 to 4 psi. What a joke. Rediculous!!! Weak material.
FWIW the photo seems to show two tones, which usually means the darker tone (from oxidation) is from a previous crack which can easily go unnoticed.
No oxidation.
A winger i know broke his Gong fuselage too...the same grey stuff was showing.
These latest fuses are not solid alu like the first ones,they are hollow and filled with i dunno what.
Any manufacturing fault in the alu shell and it fails.
IMHO have to redesign the whole thing so it is slimmer and solid alu,like a takuma for example.
The silliness with the inflation pressures is pathethic.They had a few wings pop in the early days and in typical Paranoid Patrice fashion they came out with this BS about "tapping" the wing being more reliable than a pump manometer,cuz we are all born with perfect pitch you know?.So no pressures printed on my Neutra v2.
And saying that the correct inflation press is 3-4psi?...please.
I thought they had put these attitudes well in the past.Duh.
I witnessed when guy pumped his new Gong wing to recommend preassure and wing exploded just minutes later. Then he started to pump his second wing and it looked heavy work for me. I asked him to stop.
I have two pumps which gives pretty similar gauge reading. It turned out that his Gong pump gauge showed about 50% less than my pumps.
He was a new to winging and didn't have experience how 7PSI should feel.
I tested 6 or 7 hand pumps gauges of different brands all were MORE than 1 psi off. I swapped 4 pumps to digital gauges which are all now within 5%.
Select to expand quoteFishdude said..
I tested 6 or 7 hand pumps gauges of different brands all were MORE than 1 psi off. I swapped 4 pumps to digital gauges which are all now within 5%.
Gauges on hand pumps are totally unreliable, and they can vary over time a lot with sand, dust, shocks.
Even the ones on bike pumps are unreliable. I bough a high-quality $15 standalone gauge to "calibrate" them from time to time.
Select to expand quoteNordRoi said..
What do you mean with pad. You mean foot straps or deck pad? Are you saying if they say on their site, the board is 8.6kg is without the deck pad and it should be obviously more since the board go deck pad? Or foot straps?
Without fins, deck pads, footstraps, leash, ....
The naked board.
Many of brands do the same thing, but few explicitly say so.
This is I guess because that is the specified weight by contract with the factory, the figure they handle daily.
You can see the explicit mention at the end of all the weight listings, e.g:
Select to expand quotecapster said..
With the Gong alu fuse, I had to use locktite to avoid screws coming loose. With the titanium they are always snug so far. I don't bother disassemble between days, so it can be connected through multiple sessions, unless I change front foil. Now, I know it could seize theoretically (stainless into to titanium), but so far zero problem. Just treating it the way I used to treat my Armstrong.
I had to use locktite all the time with the gong alu fuse. And it takes time to harden out. If I used it just few hours before session.... bad results. So change frontwing during session wasn't possible. Also warp Teflon strips around fuse.... Bad results. It was just annoying and stressful. Now axis. Screws in 2 directions and never any problems. Change foils like Underpants ;) But sure more expensive. That the darkside of it.
For the mob2 taste... I Weighted it nacked. No straps or fins. With pad. But Like I sait 11.5kg instead of 8.6kg. It was the 7.11 from 2022.Total out of range. I guess they were drunk during glassing!
Select to expand quoteFishdude said..Siksvan said..mcrt said..Fishdude said..Driks said..
Bad experience here. Broken fuselage. No contact with anything. Happened in full speed suddenly. Lost the foil. On the web page they say no broken fuse ever. Not true.
Also last 7.5 superpower V3 explode after 6 month. It was bagged out really quick. Gong said no warranty because I just can pump it up 3 to 4 psi. What a joke. Rediculous!!! Weak material.
FWIW the photo seems to show two tones, which usually means the darker tone (from oxidation) is from a previous crack which can easily go unnoticed.
No oxidation.
A winger i know broke his Gong fuselage too...the same grey stuff was showing.
These latest fuses are not solid alu like the first ones,they are hollow and filled with i dunno what.
Any manufacturing fault in the alu shell and it fails.
IMHO have to redesign the whole thing so it is slimmer and solid alu,like a takuma for example.
The silliness with the inflation pressures is pathethic.They had a few wings pop in the early days and in typical Paranoid Patrice fashion they came out with this BS about "tapping" the wing being more reliable than a pump manometer,cuz we are all born with perfect pitch you know?.So no pressures printed on my Neutra v2.
And saying that the correct inflation press is 3-4psi?...please.
I thought they had put these attitudes well in the past.Duh.
I witnessed when guy pumped his new Gong wing to recommend preassure and wing exploded just minutes later. Then he started to pump his second wing and it looked heavy work for me. I asked him to stop.
I have two pumps which gives pretty similar gauge reading. It turned out that his Gong pump gauge showed about 50% less than my pumps.
He was a new to winging and didn't have experience how 7PSI should feel.
I tested 6 or 7 hand pumps gauges of different brands all were MORE than 1 psi off. I swapped 4 pumps to digital gauges which are all now within 5%.
Good for you.
Now try inflating by ear 30 times and measure the results with your digital manometer afterwards.
Maybe you are gifted , i am not.My results were dismal, worse than 1psi for sure :(.
BTW i have tested my m
pumps (Gong&Mystic) against each other and against buddies and they are spot on...within 1/4 PSI.
Gong are the only brand i know that do not print recommended pressures on their wings.
Maybe they are geniuses, i kinda doubt it.
Select to expand quotemcrt said..Fishdude said..Siksvan said..mcrt said..Fishdude said..Driks said..
Bad experience here. Broken fuselage. No contact with anything. Happened in full speed suddenly. Lost the foil. On the web page they say no broken fuse ever. Not true.
Also last 7.5 superpower V3 explode after 6 month. It was bagged out really quick. Gong said no warranty because I just can pump it up 3 to 4 psi. What a joke. Rediculous!!! Weak material.
FWIW the photo seems to show two tones, which usually means the darker tone (from oxidation) is from a previous crack which can easily go unnoticed.
No oxidation.
A winger i know broke his Gong fuselage too...the same grey stuff was showing.
These latest fuses are not solid alu like the first ones,they are hollow and filled with i dunno what.
Any manufacturing fault in the alu shell and it fails.
IMHO have to redesign the whole thing so it is slimmer and solid alu,like a takuma for example.
The silliness with the inflation pressures is pathethic.They had a few wings pop in the early days and in typical Paranoid Patrice fashion they came out with this BS about "tapping" the wing being more reliable than a pump manometer,cuz we are all born with perfect pitch you know?.So no pressures printed on my Neutra v2.
And saying that the correct inflation press is 3-4psi?...please.
I thought they had put these attitudes well in the past.Duh.
I witnessed when guy pumped his new Gong wing to recommend preassure and wing exploded just minutes later. Then he started to pump his second wing and it looked heavy work for me. I asked him to stop.
I have two pumps which gives pretty similar gauge reading. It turned out that his Gong pump gauge showed about 50% less than my pumps.
He was a new to winging and didn't have experience how 7PSI should feel.
I tested 6 or 7 hand pumps gauges of different brands all were MORE than 1 psi off. I swapped 4 pumps to digital gauges which are all now within 5%.
Good for you.
Now try inflating by ear 30 times and measure the results with your digital manometer afterwards.
Maybe you are gifted , i am not.My results were dismal, worse than 1psi for sure :(.
BTW i have tested my m
pumps (Gong&Mystic) against each other and against buddies and they are spot on...within 1/4 PSI.
Gong are the only brand i know that do not print recommended pressures on their wings.
Maybe they are geniuses, i kinda doubt it.
I was just stating a fact about cheap analog gauges. I was not disagreeing with you, quite the opposite, I think anyone making ANY inflatable product that does not have a psi rating is absolutely ridiculous. I have the same issue with Tyron wings, which looks like a great wing, but does not have a pressure rating ether. I understand their reasoning, but it just seems backwards. Thumping or pushing or squeezing for most of us is as subjective as it gets.
The fact that most pumps suck is a different issue. Also testing a pump against another uncalibrated pump doesn't give you any real good info ether. Personally I think they all should just sell pumps with accurate digital gauges as better solution. I've done some calibrated testing over a year and found these to be a cheap accurate gauges that was consistent in all weather environments and with the right size and adapter can be put on most any pump.
www.amazon.com/Pressure-Connector-Protector-Uharbour-Accuracy/dp/B07CXMBXRP/ref=sr_1_15?crid=2AVZGAKT2FMX6&keywords=air%2Bpressure%2Bgauge%2B0-15%2Bpsi&qid=1682908983&sprefix=air%2Bpressure%2Bgauge%2B0%2Caps%2C106&sr=8-15&th=1
FWIW the electric pumps I've tested have all been within a 1/2 psi.
My gong experience ...
When I got into winging I wasn't sure it was for me - so I bought from Gong as it was a cheap option to test the waters and see if I liked wing foiling. I purchased a Gong Flint and the aluminium Rise foil set.The rise got me up and foiling but trying to gybe on it was painful and I got stuck in my progression.The Flint was an absolute disaster, I only had to look at it funny and it dinged and had to be repaired.Due to having difficulty gybing the rise I decided to try a different front foil, so I read up on Gong's site, decided an X-Over was probably a good choice and purchased that and a carbon mast to get rid of some weight in the overall foil (as the aluminium gong stuff is very heavy). The mast was a disaster - the X-Over fitted on it like a glove that was two sizes too big and the rise was so tight I had to hammer it on with a rubber mallet. I sold the mast - completely unimpressed. The X-Over proved to be not what I was expecting at all, so that was also sold and I lost out on the deal as I had to pay to try it, find out I didn't like it and then sell it second hand at a loss.I also sold the Flint as I was sick to death of it dinging constantly despite me treating it like it was the most fragile board in the world. At this point I decided to swap all my Gong foils for Axis and I've not looked back since. First session on the axis I gybed immediately, no more issues with gybing and the overall ride was so much better. Then the local shop became a demo centre for Axis, Duotone, Takuma, F-One and Reedin. So now anything I want to buy I can demo first and get local support if I have any issues.The problem here for me with Gong was the same problem all along really, which in being manufacturer direct to customer I could neither see or demo stuff before I bought it. Now with a local demo centre of all the decent brands I can try literally everything before I buy, have it in my hands and talk face to face with the dealer before I lay any money down. This is why I will never go back to Gong, it's hit and hope - read about it and then hope you like it when it arrives. Any issues it's all email and again hoping they take your side for returns or problems. Obviously I didn't expect it to be the highest quality gear when buying it as it was cheaper - so get what you pay for was always on my mind. But I have zero regrets going to Axis or selling the Flint and then demoing my next board locally before buying it. Does Malo make it look good - sure. Do I want any part of it - nope.
Select to expand quotecolas said..
Without fins, deck pads, footstraps, leash, ....
The naked board.
Many of brands do the same thing, but few explicitly say so.
Really? Sorry but that is very hard to believe! Everyone is weighting their windsurfing/kitesurfing/wing board and we would read that on the internet....don't you think so?
Select to expand quoteNordRoi said..
Really? Sorry but that is very hard to believe! Everyone is weighting their windsurfing/kitesurfing/wing board and we would read that on the internet....don't you think so?
I don't quite understand what you mean, could you clarify?
To clarify my post: I was saying that although nowadays most brands state the weight of their gear (but not always as a specific range), few explicitly say what this weight actually refers to, and even fewer commit (wrt to warranties) to a weight range with actual numbers.
Try to check some websites... I see you posted previously about F-One... Look at their site, they just say:
For a SUP e.g: www.f-one.world/product/madeiro-pro/
"indicative value, subject to small variations due to the custom manufacturing process."
==> They do not commit to a range, who knows above which precise value the board is overweight? What is "small"? 1kg 2kg10kg?
==> They do not specify if it is with the pad or not (or the fins)
For a foilboard e.g: www.f-one.world/product/rocket-wing-5/
They do not even mention that the stated weight could vary in a range, and of course, do not say what it refers to.
