Hi guys and girls. I just wanted to share my recent experience with Blue Planet and the service that I have received. I purchased a SUP from a local surf shop and when I was cleaning it with dishwashing detergent the symbol started rubbing off. I contact Blue Planet and they first of all told me that it must have been the cleaner that I'm using however I've used the same type of dishwashing detergent on all my boards for many years. Blue planet then agreed that they would work something out financially but they have stopped replying to my messages. This is extremely disappointing as the board is clearly defective and they don't want to take any ownership at all. I also received messages from someone who's connected to blue planet asking me do I want to but dishwashing detergent from him. I've kept all messages from blue planet and this guy and will post them shortly. Just be careful with this company. I thought they were a reputable and professional company but clearly they aren't.
It is a bit rich to badmouth a board company because of clearly a user mistake.
Dishwasher detergents are quite aggressive products, as are laundry detergents. You can apply them on "naked" epoxy or polyester surfaces (your previous boards?), but anything painted over it (as seems your Blue Planet) will probably get damaged.
Disclaimer: I am not affiliated with Blue Planet.
Oh dear I have a tea spoon of cement for you cupcake 
you clean you boards??? Ffs why??
I've always cleaned my boards mostly just with fresh water but occasionally with about a teaspoon of dishwashing liquid and have never had an issue.
Select to expand quotecolas said..
It is a bit rich to badmouth a board company because of clearly a user mistake.
Dishwasher detergents are quite aggressive products, as are laundry detergents. You can apply them on "naked" epoxy or polyester surfaces (your previous boards?), but anything painted over it (as seems your Blue Planet) will probably get damaged.
Disclaimer: I am not affiliated with Blue Planet.
I've always rinsed my boards off with fresh water and occasionally use about a teaspoon of dishwashing soap and have never had any issue with any of my boards.aquasportsplanet.com/how-to-clean-a-paddleboard-properly-a-practical-guide/
Select to expand quotehilly said..
you clean you boards??? Ffs why??
Same here, never rinsed my boards or paddles. Salt protects from mildew.
If you SUP in rivers or lakes, rinsing is a good idea however.
I only rinse my leashes from time to time: the swivels and cuffs especially.
And of course, all my neoprene gear.
But never with any detergent. Only some soap for my ear plugs.
Select to expand quotecolas said..hilly said..
you clean you boards??? Ffs why??
Same here, never rinsed my boards or paddles. Salt protects from mildew.
If you SUP in rivers or lakes, rinsing is a good idea however.
I only rinse my leashes from time to time: the swivels and cuffs especially.
And of course, all my neoprene gear.
But never with any detergent. Only some soap for my ear plugs.
What about metal stuff on board, like fin screws and leash thingy, don't those rust if you don't rinse?
Select to expand quoteKisutch said..
What about metal stuff on board, like fin screws and leash thingy, don't those rust if you don't rinse?
Never had an issue. Even with surfboards for decades.
I know it can happen when factories are victim of unscrupulous providers and get cheap knock off parts.
You can rinse gently from time to time the gore tex vents, without touching it.
Ah, I forgot: I take care to remove any sand from the board before putting it in the bag, either with some water, towel or brush. A bit of sand in a bag will quickly ... sand ... a board.
This is an interesting one. I agree that the logo shouldn't run like that. My mate owned a surf shop in Bondi for years. Sold lots of used longboards there. Anytime someone bought a board, he'd always give them a good clean using metho. Boards always came up looking new!
That said, I also think a logo that runs when you clean it, doesn't really quality as a "defective product"
It certainly wouldn't bother me.
Keep rubbing,get rid of the logo completely! They look sh.t all sup boards are over branded,IMO I get you are disappointed,but warranty's are mostly about construction integrity,and it's my understanding the Blue Planet boards are price point, but well built,value for money .
thanks, yea I'm going to rub it all off. I thought Blue Planet were good as well but this one is a little dodgy. You shouldn't be able to wash off a logo with a little bit of detergent and water.
You could get a bit of thinners/turps on a cotton bud and carefully wipe all of the smudging black paint off around the main fish logo.
Or you could get rid of the whole logo as mentioned before.
Select to expand quotejustaddwater said..
Keep rubbing,get rid of the logo completely! They look sh.t all sup boards are over branded,IMO I get you are disappointed,but warranty's are mostly about construction integrity,and it's my understanding the Blue Planet boards are price point, but well built,value for money .
Agree
Would it be worth checking it is a Blue Planet? There is supposed to be a finishing layer of glass over the logos. You can buy that logo as a sticker.
I had rented Blue Planet boards on holiday in Hawaii a few years back and had a 1 on 1 lesson with Robert Stehlik who owns Blue Planet. DEFINITELY a reputable company and he's a really solid guy. I'd happily recommend .
I agree. It just does not sound right. Maybe ask them when they started applying the logo over the final glass might be a clue.
