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Finshop.com.au

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Created by Grenfell > 9 months ago, 18 May 2016
Grenfell
NSW, 291 posts
18 May 2016 4:36PM
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Anyone had any experience with these guys? Ordered a fin, processed payment and heard nothing from them 10days later?! Have tried to email, bounces back. Have called and text and no dice. At the least sh!tehouse service...

NTAA
NSW, 55 posts
18 May 2016 4:50PM
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That's surprising. I've purchased from them a few times. They always delivered within a few business days.

riverider
TAS, 1112 posts
18 May 2016 7:18PM
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I've bought fins from these guys a couple of times and they have always been spot on.

Helmy
VIC, 798 posts
19 May 2016 2:33PM
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Select to expand quote
Grenfell said..
Anyone had any experience with these guys? Ordered a fin, processed payment and heard nothing from them 10days later?! Have tried to email, bounces back. Have called and text and no dice. At the least sh!tehouse service...


Grenfell, did you give them your address?

Have you checked the shed????????

Grenfell
NSW, 291 posts
20 May 2016 1:26PM
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Mate the shed is safe and sound.... my booby traps remain untouched

Grenfell
NSW, 291 posts
23 May 2016 9:00AM
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My advice to anyone wanting to use these guys would be steer well clear. I've called, text, emailed (which bounces back) and I’ve had one response (looks automated) and no fin or monies returned. I've had some pretty sh!tty customer experiences in my time but this is about the worst....


Finshop
1 posts
23 May 2016 2:57PM
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HI GRENFELL,

REALLY SORRY ABOUT THIS WE LOST A COUPLE OF CUSTOMERS DETAILS IN A SITE UPGRADE PLEASE EMAIL FINSHOPHARDWARE@GMAIL.COM AND WE WILL RESOLVE THIS ASAP,

FINSHOPteam

Grenfell
NSW, 291 posts
25 May 2016 1:46PM
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Only fair enough to say Jye from Finshop called last night. Theyve had some website issues which are apparently fixed. He couldnt of been more helpful in terms of offering a refund and a free set of fins. Cheers.

yt04
QLD, 397 posts
25 May 2016 2:07PM
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Score! Nice to have a win after you thought you got screwed. Thanks for the follow up post.

Helmy
VIC, 798 posts
25 May 2016 2:09PM
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Grenfell, Just make sure the fins don't have an implanted tracking device.
Wouldn't want the location of the shed identified, would we...????



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"Finshop.com.au" started by Grenfell