Forums > Kitesurfing General

Fair wear and tear ?? or a manufacuring fault?

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Created by Lambie > 9 months ago, 19 Mar 2016
Lambie
QLD, 742 posts
19 Mar 2016 7:37PM
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<div class="_1mf _1mj" data-offset-key="78jrm-0-0">Im looking for an opinion - I have an Axis New Wave that is in immaculate condiion but after a close inspection today I see that there is a crack of about 7 cm along the rail near the rear fin - like the top and bottom deck have decided to part company ?? The board has had a very easy life and never hit anything ?? WTF ?? I know I can fix it pretty easily but when you pay big bucks for a board ??? Not happy Jan!!

Kamikuza
QLD, 6493 posts
19 Mar 2016 8:11PM
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Lambie said..
<div class="_1mf _1mj" data-offset-key="78jrm-0-0">Im looking for an opinion - I have an Axis New Wave that is in immaculate condiion but after a close inspection today I see that there is a crack of about 7 cm along the rail near the rear fin - like the top and bottom deck have decided to part company ?? The board has had a very easy life and never hit anything ?? WTF ?? I know I can fix it pretty easily but when you pay big bucks for a board ??? Not happy Jan!!


Haaaaaaaave you emailed Axis?

Kozzie
QLD, 1451 posts
19 Mar 2016 8:22PM
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Kamikuza said..

Lambie said..
<div class="_1mf _1mj" data-offset-key="78jrm-0-0">Im looking for an opinion - I have an Axis New Wave that is in immaculate condiion but after a close inspection today I see that there is a crack of about 7 cm along the rail near the rear fin - like the top and bottom deck have decided to part company ?? The board has had a very easy life and never hit anything ?? WTF ?? I know I can fix it pretty easily but when you pay big bucks for a board ??? Not happy Jan!!



Haaaaaaaave you emailed Axis?


but rowdys right here

Peahi
VIC, 1481 posts
19 Mar 2016 9:22PM
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Is it a common problem with these boards cracking ... you know? rave on about it here long enough and they'll send you a new one to shut you up or maybe not

cauncy
WA, 8407 posts
19 Mar 2016 6:51PM
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Lambie said...
<div class="_1mf _1mj" data-offset-key="78jrm-0-0">Im looking for an opinion - I have an Axis New Wave that is in immaculate condiion but after a close inspection today I see that there is a crack of about 7 cm along the rail near the rear fin - like the top and bottom deck have decided to part company ?? The board has had a very easy life and never hit anything ?? WTF ?? I know I can fix it pretty easily but when you pay big bucks for a board ??? Not happy Jan!!



So have you contacted your retailer or sent Adrian an email at axis
Or have you just decided to bag a brand on a public forum without thinking how your comment may affect future sales of brand to retailer and manufacturer

the skipper
QLD, 90 posts
19 Mar 2016 9:19PM
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Your board hit the sand in tiny surf and cracked......fix the fecker

Kamikuza
QLD, 6493 posts
19 Mar 2016 9:23PM
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Kozzie said..

Kamikuza said..


Lambie said..
<div class="_1mf _1mj" data-offset-key="78jrm-0-0">Im looking for an opinion - I have an Axis New Wave that is in immaculate condiion but after a close inspection today I see that there is a crack of about 7 cm along the rail near the rear fin - like the top and bottom deck have decided to part company ?? The board has had a very easy life and never hit anything ?? WTF ?? I know I can fix it pretty easily but when you pay big bucks for a board ??? Not happy Jan!!




Haaaaaaaave you emailed Axis?



but rowdys right here


Is he the retailer?

James
WA, 549 posts
19 Mar 2016 7:25PM
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cauncy said...
Lambie said...
<div class="_1mf _1mj" data-offset-key="78jrm-0-0">Im looking for an opinion - I have an Axis New Wave that is in immaculate condiion but after a close inspection today I see that there is a crack of about 7 cm along the rail near the rear fin - like the top and bottom deck have decided to part company ?? The board has had a very easy life and never hit anything ?? WTF ?? I know I can fix it pretty easily but when you pay big bucks for a board ??? Not happy Jan!!



So have you contacted your retailer or sent Adrian an email at axis
Or have you just decided to bag a brand on a public forum without thinking how your comment may affect future sales of brand to retailer and manufacturer


Yeah , like we all contacted out retailers when our Edges were tearing themselves apart

James
WA, 549 posts
19 Mar 2016 7:27PM
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James said...
cauncy said...
Lambie said...
<div class="_1mf _1mj" data-offset-key="78jrm-0-0">Im looking for an opinion - I have an Axis New Wave that is in immaculate condiion but after a close inspection today I see that there is a crack of about 7 cm along the rail near the rear fin - like the top and bottom deck have decided to part company ?? The board has had a very easy life and never hit anything ?? WTF ?? I know I can fix it pretty easily but when you pay big bucks for a board ??? Not happy Jan!!



So have you contacted your retailer or sent Adrian an email at axis
Or have you just decided to bag a brand on a public forum without thinking how your comment may affect future sales of brand to retailer and manufacturer


Yeah , like we all contacted our retailers when our Edges started to tear themselves apart

the skipper
QLD, 90 posts
19 Mar 2016 9:33PM
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cauncy
WA, 8407 posts
19 Mar 2016 8:00PM
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James said...
James said...
cauncy said...
Lambie said...
<div class="_1mf _1mj" data-offset-key="78jrm-0-0">Im looking for an opinion - I have an Axis New Wave that is in immaculate condiion but after a close inspection today I see that there is a crack of about 7 cm along the rail near the rear fin - like the top and bottom deck have decided to part company ?? The board has had a very easy life and never hit anything ?? WTF ?? I know I can fix it pretty easily but when you pay big bucks for a board ??? Not happy Jan!!



So have you contacted your retailer or sent Adrian an email at axis
Or have you just decided to bag a brand on a public forum without thinking how your comment may affect future sales of brand to retailer and manufacturer


Yeah , like we all contacted our retailers when our Edges started to tear themselves apart



No the manufacturer and importer first, would you like me to send you the emails, then you can make a public apologie ,
Bell end
If you actually read that topic you'll see my replies were very balanced

James
WA, 549 posts
19 Mar 2016 8:03PM
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^^^^^GOLD

Plummet
4862 posts
20 Mar 2016 2:06AM
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Pictures or it never happened.

Lambie
QLD, 742 posts
20 Mar 2016 8:32AM
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Heres a pic of the crack - trouble with going back to the seller is I bought the board in July 2014 and its been waiting in the wings until recently when my Kipuna finally failed. Its been ridden about 10 times and I haven't been boosting on it - kind of looking after it cuz its still so 'new'
And no - Im not bagging out on Axis at all I love riding these boards but I just don't understand why any board should crack at this location with so little use - maybe it has gone brittle with age ? LOL


Kozzie
QLD, 1451 posts
20 Mar 2016 9:57AM
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actually lambie you may just have a case mate.... i dont see an indentation from any impact etc on the rail no sign pressure on fin or finbox etc.....that being said just run a little slather of araldite down her slit then put some weights on her and sand her back or just leave it as is saves alot of ****ing around. after waiting months for cab to get me back a delam board i then had it happen again so just araldited it and shes all done and dusted in 24 hours and stronger then ever.

bene313
WA, 1347 posts
20 Mar 2016 8:14AM
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Before you fix it get all the water out. EPS sucks water like a sponge.

Plummet
4862 posts
20 Mar 2016 8:24AM
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Lambie said..
Heres a pic of the crack - trouble with going back to the seller is I bought the board in July 2014 and its been waiting in the wings until recently when my Kipuna finally failed. Its been ridden about 10 times and I haven't been boosting on it - kind of looking after it cuz its still so 'new'
And no - Im not bagging out on Axis at all I love riding these boards but I just don't understand why any board should crack at this location with so little use - maybe it has gone brittle with age ? LOL



I'll be honest I'm not sure.

But. I don't think its something that's hit the fin. Usually the finbox is compressed in and or shows signs of impact. Obviously the fin its self would show an impact as well.

I think this crack is caused by a lack of reinforcement around the fin box.

cauncy
WA, 8407 posts
20 Mar 2016 8:29AM
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Lambie said...
Heres a pic of the crack - trouble with going back to the seller is I bought the board in July 2014 and its been waiting in the wings until recently when my Kipuna finally failed. Its been ridden about 10 times and I haven't been boosting on it - kind of looking after it cuz its still so 'new'
And no - Im not bagging out on Axis at all I love riding these boards but I just don't understand why any board should crack at this location with so little use - maybe it has gone brittle with age ? LOL





You've been out kiting all day
The mrs comes home with a car load of groceries, sees your not home again
She has a tantrum and chucks your board across the garage with a furk you thrown in

You'd class that as general wear n tear

pearl
NSW, 984 posts
20 Mar 2016 11:47AM
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Just talking generally not about your situation..... It's a common place for boards to crack around the tail rail. I fixed a mulcoy board I owned and bought off the rack several times in this area. I'd fix one spot and the crack would appear nearby. Trouble is with that finish, youll never know if it was an oversand during construction. When I get a custom I get each layer of glass, deck and base overlapped around rail and ask the sander to go easy to prevent this. Rolling your heel side fin out, delams under feet, creases and snaps are all part of kiting on lightweight equipment. Each one of these problems can be reduced, but there is a trade off between strength and weight. I'd prefer a board with life to flex and dent, rather than have rock solid construction.
Not saying it's the cause, but I think most of my board damage happens when I lose my board and its washed up on the beach in a shorey. Put the board in the car and wonder how the hell I've got damage in a certain place.
Contact them for advice. Maybe it has happened before. At the very least you may get some repair tips. Wouldn't stress, should be an easy invisible repair.

Brohan
VIC, 528 posts
20 Mar 2016 12:17PM
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I had my 2015 axis new wave for 6 months until it started to crack, got another one back on warranty and now 6 months later this one is cracking. My first board had 3 big cracks, one like yours, one just above the fin and another big one across the centre. The shop I bought it off said Axis was reluctant to give me a new one as they kept asking if I jump it.

Tried to get the second board back on warranty but it was a month out of the years warranty..... Good board but they just don't hold up.

Kozzie
QLD, 1451 posts
20 Mar 2016 2:28PM
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pearl said..
Just talking generally not about your situation..... It's a common place for boards to crack around the tail rail. I fixed a mulcoy board I owned and bought off the rack several times in this area. I'd fix one spot and the crack would appear nearby. Trouble is with that finish, youll never know if it was an oversand during construction. When I get a custom I get each layer of glass, deck and base overlapped around rail and ask the sander to go easy to prevent this.


its pretty damn obvious when your sanding and you hit glass, then again if its a groms first time on the power sander could easily happen. but yeah makes sense to me

techtonic
WA, 72 posts
20 Mar 2016 4:28PM
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So how would you go about getting the water out before repairing this?
Is it just a case of a few hours in the sun?

Lambie
QLD, 742 posts
20 Mar 2016 7:21PM
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Thanks for the comments guys - Ive been given the Victorian Axis Contact and have sent him the photos - Im not chasing a warranty given Ive bought this board a while ago but Id like to know if there is a 'better fix' than the one Im planning on doing !!
I do have an Underground Kipuna that has had some issues and Adrian Roper mentioned that some of the earlier ones had low density foam - Ive fixed that one many times now !! I was hoping that this Axis New wave would have a better build quality - as mentioned above they still aren't bullet proof - but are one nice board to ride!!
Techtonic - Im not sure the foam used in the New wave will suck up water ?? Anyone else got a comment there ??
I have fixed my Underground Kipuna with a crack full width of the board on the first instance (bottom deck only ) and then a year later with a crack through both top and bottom deck behind the original one and just in front of the rear strap ! I love carbon and minimal epoxy !!
And - no I haven't trashed the new New Wave - but I have learnt to ride and boost and back roll on the kipuna - nothing the New wave has experienced !!

djdojo
VIC, 1614 posts
20 Mar 2016 8:28PM
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The core is pvc - it's a closed cell foam, so no water absorption. I would rinse it lightly with fresh water to get any salt off. Sand it, glass it, fill it, sand it, ride it.

Lambie
QLD, 742 posts
20 Mar 2016 7:46PM
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Im with you Djdojo - Ill sand/ lightly grind it back and put a couple of wraps of carbon tape over it - But Adrian Roper is having a look at the photos so Ill be interested to hear what he thinks about the ideal repair - given that he knows the boards inside out!! Did Mal pick up your / my board tonight ??

djdojo
VIC, 1614 posts
20 Mar 2016 8:57PM
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I'd use glass rather than carbon - it will bend round a sharper radius more easily and you can see if there are any bubbles/unattached sections underneath. Two patches of 6oz or 3 of 4oz will be plenty strong so long as you don't sand into the top layer. Angle one at 45 degrees so you have fibres in all directions. My 2c.

Yes, Mal has the board and fins, and some advice on forward rolls, strapless riding, and getting the most out of his new style of kites.



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"Fair wear and tear ?? or a manufacuring fault?" started by Lambie