spilled goods in super market

so was at coles. did shoppin at check-out 2yr old reaches into trolley and throws a bottle of hot tabasco sauce (very sim like a 200ml bottle on floor) told misses not to touch it girl at counter looks at me funny. girl in counter says heres some paper wipes clean it. misses grabs towels starts cleaning it. misses ends up with tobaco sauce in eyes. get to car and drop in at servo. flushing her eyes out with milk. So whats the go if your in a supermarket and spill or break an unpurchsed product? shouldnt be the consumer to clean it make the area safe

I am with you rails
common curtesy dictates that if you make a mess
you clean it up or at least offer to do so.

shoulda up ended the rest of the trolley for good measure than casually beat it

I'm with busterwa I think you did the right thing they should have to clean it up and probably need to as well to make sure it is done right and all warning signs are put in place what if you did a crap job and someone came along and slipped over lawsuit for them.
Just like shoplifting it is all covered and part of doing business they don't pay for the damage to your car when your parked in their stupid 45 degree incline car park and one of their trolleys bangs it and the wanker who was pushing it legs it.
Different story if you did it in my house don't care if it's you, the missus or kid one of you is going to clean it up not me!
Oh and hows the missus never nice to get tobaco sauce in your eye

Common courtesy; clean it up.

But...

You know those chocolates that they put at kid height (only) at the checkout? The ones that are there so that while you are queueing your kid can't see anything but a wall of chocolates? The ones that are especially setup that your kid grabs one and opens it and now you have to pay for it?

Well, I reckon that is not common courtesy on part of the supermarket. When my kids opened anything there I left the mess.

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Then, of course the store is obliged to do a proper cleanup to prevent 90 y/o Mrs Jones slipping over and costing Woolies a hip operation

Mrs Jones is always lurking in aisle 3 waiting for this kind of mishap and a chance to have a free hip operation on Colesworth!

I would have said to the kid "So you think that is going to stop me putting chilli sauce in your mouth next time you swear at me??"

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kiterboy said..
That's a trifecta of fail right there.

1. Parenting fail - not making sure a two year old can't grab the smash-ables
2. Decency fail - 'I shouldn't even have to offer to clean up the mess I made'
3. Cleaning fail - using face to clean up spilled tabasco.

Guessing you're not a parent kiterboy... or even a grown-up

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busterwa said..
You should notify the closest employee. They will then enact the store's protocol for dealing with whatever type of spill or breakage has occurred.
Your obligated to pay for the item.

Yeah, sounds fair.

You should also only attempt to clean the mess if safe to do so, you (or others) are not in danger, have the right tools etc etc. You could simply park a trolley over the top of the mess to make it safe, whilst cleaning equipment is sourced... by the store...

Here's a different example, say you grab a packet of pasta from the shelf and a jar of passata nearby falls because due to poor stacking, being moved by another customer... whatever... do you rush to wipe that up before checking there aren't more jars that can fall on your head? That there isn't broken glass which could result in cuts to hands, knees etc? Are you responsible if it fell near you, but you didn't touch the product? If the broken product showers you in delicious tomato sauce, ruining you nice white suite, should the supermarket be responsible for restitution?

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kiterboy said..

Pugwash said..

kiterboy said..
That's a trifecta of fail right there.

1. Parenting fail - not making sure a two year old can't grab the smash-ables
2. Decency fail - 'I shouldn't even have to offer to clean up the mess I made'
3. Cleaning fail - using face to clean up spilled tabasco.

Guessing you're not a parent kiterboy... or even a grown-up

II see, thanks for clarifying, being a grown up means having serious discussions on spilled items you or your kids smash in supermarkets and who should clean them up...

Yes, that is correct Something to look forward to?

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kiterboy said..

Pugwash said..

kiterboy said..

Pugwash said..

kiterboy said..
That's a trifecta of fail right there.

1. Parenting fail - not making sure a two year old can't grab the smash-ables
2. Decency fail - 'I shouldn't even have to offer to clean up the mess I made'
3. Cleaning fail - using face to clean up spilled tabasco.

Guessing you're not a parent kiterboy... or even a grown-up

II see, thanks for clarifying, being a grown up means having serious discussions on spilled items you or your kids smash in supermarkets and who should clean them up...

Yes, that is correct Something to look forward to?

Heck yeah, I can't wait to discuss how to best develop a general sense of entitlement, how to not have to parent properly and let other people deal with the messes I make.

That's why you send the kids to school -- then it's their fault your kids are little ****s

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Pugwash said..

kiterboy said..

Pugwash said..

kiterboy said..

Pugwash said..

kiterboy said..
That's a trifecta of fail right there.

1. Parenting fail - not making sure a two year old can't grab the smash-ables
2. Decency fail - 'I shouldn't even have to offer to clean up the mess I made'
3. Cleaning fail - using face to clean up spilled tabasco.

Guessing you're not a parent kiterboy... or even a grown-up

II see, thanks for clarifying, being a grown up means having serious discussions on spilled items you or your kids smash in supermarkets and who should clean them up...

Yes, that is correct Something to look forward to?

Heck yeah, I can't wait to discuss how to best develop a general sense of entitlement, how to not have to parent properly and let other people deal with the messes I make.

Aww - were you the girl on the checkout with the tissues?

The only one using tissues here is you...

In light of this thread it looks like some people need to shift to online grocery shopping.

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Chris6791 said..
In light of this thread it looks like some people need to shift to online grocery shopping.

I tried that but it's no good - I'm still waiting for someone to clean the tabasco sauce of my kitchen floor.

as if you'd clean up after a massive company......
Legally your not an employee, so it ends right there
not to mention, if some supermarket tried to make you feel bad for spilling something via suggesting I should clean a mess I accidentally made, I would go back to the area, and make a really really really big mess....
Thats what I would do.....but I'm not a bitch.....

My misses had a bad coffee from the Perth airport once.

We hopped on the Virgin plane to Sydney (red eye). Misses tells me shes queezy.

runs to the back of the plane where the flight attentends are and vomits all over the floor. Like 5sqm.

It was a mess. Dinner & coffee and & bile all messed up.

flight attendant had a heart attack. ( fair enough)

So I cleaned it up for like 40min. Floor looked bloody great after that.

I dont think you can expect flight attendants to mop up
and scrub vomit at 30,000 feet.